No Returns, Refunds, or Exchanges Policy

Effective Date: 06/19/2024

At Mr. Mystic Seeds, customer satisfaction is our priority. However, due to the nature of our products, we have implemented the following policy:

  1. No Returns, Refunds, or Exchanges

    • All sales are final. Once an order has been placed and processed, it cannot be returned, refunded, or exchanged.

  2. Undeliverable Orders

    • If an order is deemed undeliverable due to an error on our part or our delivery partner's part, we will take the necessary steps to rectify the issue.
    • Undeliverable situations include but are not limited to incorrect shipping addresses, lost packages, or significant delays.

  3. Reporting Undeliverable Orders

    • Customers must report any undeliverable orders within 10 days of the expected delivery date.
    • To report an undeliverable order, please contact our customer service team at contact@mrmysticseeds.com or 1-800-311-5513 with your order number and details of the issue.

  4. Resolution for Undeliverable Orders

    • If an order is confirmed undeliverable, we will either resend the order at no additional cost or provide a full refund, based on customer preference and product availability.

  5. Exceptions

    • This policy does not cover issues arising from customer errors such as incorrect address entry, unclaimed packages, or refusal to accept delivery.

  6. Contact Us

    • If you have any questions about our No Returns, Refunds, or Exchanges Policy, please contact us at contact@mrmysticseeds.com or 1-800-311-5513.

By placing an order with Mr. Mystic Seeds, you agree to this policy. We appreciate your understanding and thank you for your business.